May 20, 2008 Dear. Mr. Bowles, My name is Diane Longmire and I was a patient
in your Rehab. Facility following serious back surgery from the evening of March
31 till my discharge the morning of April 10
th. I would like to express my appreciation for both the excellent physical rehabilitation
as well as the capable and compassionate nursing care I received during my stay.
So many of your employees helped to make my time at your facility productive,
restful and comfortable. The Director of Patient Services, Marcelle Brown, was
friendly and most accommodating. Your Physical Therapists were all knowledgeable,
caring, and continually inspired me to reach new levels. Jennifer, the head of
Physical Therapy, was most knowledgeable, kind, and compassionate. The other
PT’s I worked with Adam, Leanna, and Barbara were pleasant and encouraging. The
OT’s Tabitha and Sandy were friendly, competent and considerate. Even the OT
and PT aide, Karen was most kind and accommodating.
I received good quality nursing care during my stay. The Wound Care Nurse, Christina
Herron was both gentle and comforting and saved me a long and painful ride to
Augusta by removing the surgical staples on my back. Christina went out of her
way to make this possible for it required contacting my surgeon’s office to get
clearance. The other nurses whom I would like to mention are Mary, Claudia, Joy,
and Joyce Burnett.
The quality of your nursing staff extends also to your Certified Nurses Assistants.
They, too are very friendly and considerate. April Perryman was most attentive
and responsive. Also Sheena Patterson, Pat Johnson, Taquilla Williams and Ellen
took care of all my personal needs from bathing to going out of their way to accommodate
some special dietary requests.
Back surgery is very painful with a long extended recovery. All of these fine
people immeasurably helped me during this most difficult time. It is most gratifying
to knkow that we have such a high quality Nursing Rehab facility in our city.
Thank you for the services, which you and your employees so competently provide. Gratefully
yours, Diane C. Longmire
 Thank you Carriage Hills, I won’t name names I just might miss one that would
be unfortunate! It all started with a very sick husband and Mrs. Givens and ended
with Mrs. Brown. In between lots of love, caring and assurance. Wonderful skin
care, therapy, the list just goes on.
For me hugs and reassurances when I needed it most. Everyone of you will be
in my prayers forever. Thank you one and all and God Bless. Sincerely, Rita Markowitz
Mr. Bowles, Thank you for the delightful experience of going fishing with the
facility family again. A special thanks to Mrs. Grant for all of the transportation.
Also, thanks to Mrs. Council for the assistance on the bus, with fishing and for
all of her tender care. My love and best wishes to all! Warmly, Betty Galardi
To all the employees at Carriage Hills: This card is meant for you. It’s a
card of praise for all that you did for me while I was a patient there. The nurses
were so efficient and kind the technicians were alert and knew what to do. They
were also very kind. The therapy department is the best in this area. I have
talked to several people and told them if they ever need therapy to consider Carriage
Hills. I have to mention Cherry Grant, Activities Director and her assistant
Kathy. They were just great! Cherry is like a ray of sunshine around the facility.
I was quite impressed! Thanks everyone! Sincerely, Louise McCarthy
Dear Friends and residents at Carriage Hills, Thank you all so much for the
beautiful green, palm plant. Thank you Diane Givens and Nurse Susie and therapists
and everyone for what ya’ll did for my mother. The family of Lucille Gregory.
Dear Mrs. Banker, I would like to take this opportunity to extend my heartfelt gratitude to you
and your staff for the wonderful care that I received while staying at Carriage
Hills Living Center. I would especially like to thank the following employees
who should be commended for their dedication and commitment to patient care:
Joyce, Sheena, Pat, Teresa, Mary, April, Alicia, Ellen, Karen, Adam, Lee Anna,
Jennifer, Barbara, Sandy, Tabitha, Angela, and Nancy. Once again thank you all
for helping me while I recovered. I am truly grateful for all of the care I received.
Sincerely, Iva Lee Fowke
Dear Carriage Hills Staff, Words can’t express our gratefulness for the loving care you gave our Mom. You
indeed have created a special community for elders and I have learned so much
from you. I have brought this into the work that I do in California Nursing Homes.
You seemed to take joy in Mom even when, at times, she had her difficult moments.
Thank you again four you tender, loving care. Thank you for caring for Dad during
this time too. As Mom would say when you helped her, Thank you, thank you, thank
you.
God Bless You!
The Family of Bonnie Garrick, Will, Kay, Vickie and Travis
Thank you for providing such good care to my Mother, Madeline Duryea. Your efforts
are appreciated each and every day.” Dorothy Allen
“I want to take this opportunity to say thank you for taking such good care of
Warren. He has been at Carriage Hills many times and this time has been by far
his most pleasant stay, he commented ‘it has been like a vacation’… Let me not
forget the nurses, the C.N.A.’s, the dining room staff all were wonderful…the
biggest improvement since Warren’s last stay is the dining room service above
all the breakfast bar and the salad bar…so many choices. Thanks to all from the
bottom of my heart. Sincerely, Elaine and Warren Long”
“Thank you for all that you have done all of the staff have been so Great to
us. Everyone has a special place in my heart for life! I feel like we are family.”
John C. Mitchum
“My heart is heavy as I leave for my home in California…I can rest easier knowing
the kind and caring people who watch over mom and dad. Thank you for creating
a truly special home… I am inspired to bring more of this transformation to my
work. Bless you and your staff. Please thank them for all the attention and
care they provide. Kay Garrick”
“Many thanks for your help and kindness during my Dad’s stay with you.” The
family of Joseph Baker
“Everyone at Carriage Hills, Thank you so much for the gorgeous plant arrangement.
Everytime I look at it I think of you and my Dad. It was tough to loose him,
but we especially thank you for making his last days comfortable. It was a comfort
to know that he was receiving such good care. Sincerely, Trish Hodgson
“I stayed at Carriage Hills after Christmas through January and want to commend
your excellent staff especially in physical and occupational therapy. Everyone
was so professional and efficient. I could not have received better care. Thank you so much, Vera Heaton Johnson”
"I do not regret any of my time spent at Carriage Hills. It was an enjoyable
experience." "Both the physical and occupational therapists make your work-outs
rewarding in such a way that you don't realize how hard you are working." Sincerely, Becky Visnyai
Thank you to all of the Nursing, Physical Therapy Staff and All Employees at
Carriage Hills. You made me and my family feel welcome during my stay and your
professional and caring attitude help to expedite my recovery. There's no place
like HOME but Carriage Hills comes in a close second. November 5 - November 27th
Room 100 A. Richard L. Douglas and Family
I was overhearing a phone conversation my wife was having with her older brother
the first few days at carriage hills. This place is MARVELOUS. Yes, you have
proven to us that it is just that. From Nurses to Techs on down, the care was
always so giving. We were especially pleased with therapy. Their training &
caring attitude was so professional. If you could have seen the smile on my wife's
face when they arrived from an Augusta trip. I was there to meet the bus, looking
to see her come down a lift in a wheel chair. No instead she walked down the
stairs in the bus just to show me and the rest of us How Proud she was doing such
a task (A THING WE TAKE FOR GRANTED). Yes, I was greatly impressed how much you
folks did with her care back to a healthy person.
If I was asked where I'd take my love one for care, therapy and nursing,
it would be here at CARRIAGE HILLS.
Thanks for such loving care,
W.J. (Buddy) Murray
To All the Staff of Carriage Hills Living Center, When Daddy had a stroke, the Doctor's gave us very little hope of him surviving.
Through his determination he did survive, but was paralyzed down the right side. He
would forever be confined to a bed and wheelchair. Allowing him to do therapy,
allowed him to maintain that ray of hope that some day he would walk again. "This
is such a nice place" he would say. The brightest moment of his stay at your
facility was the day he received a name tag which said Carriage Hills Living Center,
Sammie Huff, Official Greeter. He was so proud of that name tag. Every day after
receiving it, when he was able to be up and around, he wore that name tag on his
shirt, and sat at the front doors greeting people as they came and went This
made him feel as if he was a working part of the Carriage Hills family, and this
gave his life more meaning. It takes a very special class of people to do what
you do. Each and everyone of you are appreciated more than you will ever know.
God bless and keep you safe. Thanks to All of You.
The Son's of Sammie Huff
Wayne, Danny, Randy and Phil |
